Refund policy
RETURN & REFUND POLICY
At ALM Motors, we want every customer to feel confident when purchasing wheels and tires. Returns may be
accepted only when the product meets the conditions listed below.
RETURNS
original condition.
Returns may be accepted within 30 days of delivery if the item is unused, unmounted, undamaged, and in its
The wheels or tires must not have been installed, mounted, driven on, altered, or damaged.
The product must be returned in its original packaging when possible.
The customer must contact ALM Motors for approval before sending any item back.
Items returned without approval may be refused.
NON-RETURNABLE ITEMS
The following items are not eligible for return:
Mounted wheels or tires
Used wheels or tires
Special order items
Custom fitment orders
Items damaged after delivery
Products returned without authorization
REFUNDS
Once a return is received and inspected, ALM Motors will notify the customer whether the refund is approved.
Approved refunds will be issued to the original payment method. Processing times may vary depending on the
customer's bank or payment provider.
Shipping fees are non-refundable unless the return is due to an error by ALM Motors.
DAMAGED OR INCORRECT ITEMS
Customers must inspect all items immediately upon delivery. If an item arrives damaged or incorrect, contact ALM
Motors as soon as possible with photos of the product, packaging, and shipping label.
Damage or incorrect-item claims must be reported before the product is mounted, installed, or used.
FITMENT RESPONSIBILITY
Customers are responsible for confirming proper wheel and tire fitment before purchasing. ALM Motors may
provide fitment guidance, but final fitment responsibility belongs to the customer.